Setting Marketing Goals: What Actually Works
Defining what marketing is trying to achieve in a period, and how success will be judged. Key takeaways Business alignment: marketing goals should map to busine...
Lumexa Media · Writing
Working notes from a studio that edits images, cuts video, mixes audio, builds websites, renders 3D and argues about search results. Every article is written by a named person and cites the body that published the figures in it.
5,872 articles across 14 disciplines
Defining what marketing is trying to achieve in a period, and how success will be judged. Key takeaways Business alignment: marketing goals should map to busine...
Checking whether the words a business uses actually land with the people it sells to. Key takeaways Customer language: differs from internal terminology Methods...
Reducing the friction between a customer deciding to buy and the order being placed. Key takeaways Research source: Baymard Institute publishes ongoing checkout...
The page where a customer decides whether to buy, containing everything they need to be confident enough to do so. Key takeaways Core elements: imagery, price,...
Connecting a store to the systems that take money, with the security and compliance obligations that come with it. Key takeaways Standard: PCI DSS governs handl...
Letting customers narrow a catalog by attributes, without generating an unmanageable number of crawlable URLs. Key takeaways URL explosion: combinations multipl...
Keeping what the store says is available consistent with what can actually be shipped. Key takeaways Sources of truth: usually a warehouse or ERP system, not th...
Separating the storefront from the commerce engine, so the front end is built independently of the platform that handles catalog, cart and orders. Key takeaways...
On-site search and the controls that decide what customers see first. Key takeaways Intent: site search users typically show higher purchase intent Zero results...
Everything that happens after the order: confirmation, fulfillment updates, delivery, returns and support. Key takeaways Legal right: UK and EU distance selling...
Making a store fast, where every asset competes with every other and third-party scripts accumulate steadily. Key takeaways Third-party load: analytics, tags, c...
Selling on a recurring basis, with the billing, dunning and cancellation handling that requires. Key takeaways Involuntary churn: caused by payment failures rat...
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