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Marketing Operations: selected work

Findings and test designs rather than lift percentages, because a lift with no sample size behind it is a number not a result.

We have not published work filed specifically under Marketing Operations yet, so this is work from across Digital Marketing & CRO. The quickest way to see your own material handled is a free expert review of one funnel, free.

Work from across Digital Marketing & CRO

Before: A checkout that lost people at step three
After: A checkout that lost people at step three
Leaking Fixed

A checkout that lost people at step three

Funnel analysis, five moderated sessions, one change tested properly

Illustration, not a client job

Conversion Rate Optimization Retail 5 weeks

Before: Two analytics systems that never agreed
After: Two analytics systems that never agreed
Disagreeing Reconciled

Two analytics systems that never agreed

Duplicate tags removed, cross-domain fixed, consent configured rather than bypassed

Illustration, not a client job

Analytics & Measurement Retail 3 weeks

Before: An onboarding sequence that chased people who had already bought
After: An onboarding sequence that chased people who had already bought
Sending blind Triggered

An onboarding sequence that chased people who had already bought

Triggers rebuilt against real order state, with suppression that actually suppresses

Illustration, not a client job

Lifecycle & Email Marketing Education 4 weeks

Before: Spend that could not be traced to a sale
After: Spend that could not be traced to a sale
Platform-reported Reconciled

Spend that could not be traced to a sale

Campaigns restructured, conversions reconciled against orders, spend reported on margin

Illustration, not a client job

Paid Media E-commerce Ongoing

Work inside Marketing Operations

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