Journey Mapping, Done Properly
Charting a user's whole experience across time and channels, including the parts that happen outside your product. Key takeaways Scope: the whole journey,...
Lumexa Media · Writing
Working notes from a studio that edits images, cuts video, mixes audio, builds websites, renders 3D and argues about search results. Every article is written by a named person and cites the body that published the figures in it.
5,872 articles across 14 disciplines
Charting a user's whole experience across time and channels, including the parts that happen outside your product. Key takeaways Scope: the whole journey,...
Interfaces whose job is to present numbers so that someone can notice something and act on it. Key takeaways Purpose: supporting a decision, not displaying avai...
Giving developers what they need to build the design correctly: specifications, assets, states and the reasoning. Key takeaways Commonly missing: states, edge c...
Testing with screen readers, keyboard-only navigation, magnification and voice control rather than only with automated tools. Key takeaways Automated coverage:...
Showing what is needed now and keeping the rest available but out of the way. Key takeaways Principle: defer complexity until it is relevant Patterns: defaults,...
Running two or more versions of a design against real traffic and measuring which performs better on a defined metric. Key takeaways Requirement: enough traffic...
The signals that tell a visitor a business is real, competent and safe to transact with. Key takeaways Common signals: contact details, address, real photograph...
A structured way of getting useful feedback on work in progress, as opposed to opinions about taste. Key takeaways Framing: critique against stated goals, not p...
How large and how far apart interactive elements such as buttons, links and icons need to be so people can tap them reliably without hitting the wrong one. Key...
Interface designs that steer people into choices they did not intend, such as hidden costs, pre-checked add-ons, confusing cancellation paths or consent buttons...
The visible outline or highlight that shows which link, button or field currently has keyboard focus, so keyboard users can see where they are on the page. Key...
Designing charts, graphs and dashboards so the information they carry is available to people who cannot see color differences, cannot see the chart at all, or u...
Showing 5,232 of 5,872
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