How to Get Audience Research for Content Right
Finding out what an audience needs, asks and struggles with, using sources such as search data, support tickets, interviews and surveys. Key takeaways Sources:...
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133 articles in Content Strategy · every discipline
Finding out what an audience needs, asks and struggles with, using sources such as search data, support tickets, interviews and surveys. Key takeaways Sources:...
Comparing what an audience needs and searches for with what a site already covers, to find missing or weak topics. Key takeaways Inputs: audience questions, sea...
Using machine translation for a first draft and having professional translators edit it to the required quality. Key takeaways Standard: ISO 18587 covers post-e...
Adapting marketing and creative content for another language and culture, preserving intent and emotion rather than translating word for word. Key takeaways Sco...
Maintaining an approved list of product names, technical terms and preferred wording, with translations, so content stays consistent. Key takeaways Termbase: a...
Standardized public licenses that let creators allow others to share and reuse their work under set conditions, such as attribution or non-commercial use. Key t...
Reviewing and managing content submitted by users, such as reviews, comments, forum posts and uploads, to keep it lawful, relevant and safe. Key takeaways Spam:...
Published rules for how people may participate in a community, forum, comments section or review system, and what happens when rules are broken. Key takeaways C...
Publishing practical tools, such as checklists, templates and worksheets, that readers can use directly in their own work. Key takeaways Formats: web pages, dow...
Articles built from interviews with experts, customers or staff, presented as edited conversations or feature stories. Key takeaways Formats: Q&A transcript...
Content in which leaders or experts share distinctive views, evidence and experience on their field, aimed at informing and influencing peers and buyers. Key ta...
Adapting content for people reading on phones, with shorter paragraphs, clear headings and front-loaded information. Key takeaways Screen size: less content is...
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